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Next Insurance / Insurance Product, Data Science and Operations

Our Insurance Product team is responsible for making sure every business owner who does business with Next is getting coverage that is right for their business (no less, no more!), at an affordable price.  We are insurance industry experts – so that our customers don’t need to be. To do this, our Insurance Product and Insurance Compliance managers

  • Work with small business owners, both those who are already customers, and those who aren’t yet, to understand their needs
  • Research both competitor offerings and claims patterns to identify coverage gaps and address them
  • Design best-in-class, innovative products and guide them through the regulatory approval process
  • Partner with our Data Science team to find ways of using data to offer the best pricing to every customer based on their business’ characteristics and risk
  • Provide requirements to and educate other teams through the organization about the products (e.g., Product and Engineering, Marketing, Business Development, the A-team)
  • Optimize tirelessly based on quantitative conversion and purchase data and qualitative feedback such as comments from our A-team agents and direct input from business owners

Our Operations team includes our A-Team of insurance advisors, who are certified professionals combining a deep level of knowledge of all our policies with a passion for providing our customers with great service. We answer calls, emails, messages on social media and more, to ensure that all our customers have a positive experience with Next Insurance.

Our Data Science team works hard to make sure that everything we’re doing is backed by hard data telling us we’re doing it right. Our Data Science team harnesses internal customer data, enriched by creative external sources, and builds predictive and scalable models. We explore and discover complexities in the data, and use it to improve the customer experience, reduce risk for the company and optimize our underwriting, claims processing and other processes.


Open Positions

Data Scientist

Palo Alto, California

Next Insurance is a well-funded, high-growth post-Series B startup based in Palo Alto, California. We are revolutionizing the insurance industry by providing small businesses with simple, affordable, tailored insurance coverage,…

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Operations Analyst

Palo Alto, California

We believe that scalably delivering incredible customer experience is critical to our success. The Ops Analyst will drive analyses to understand our performance and find opportunities to improve our processes…

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Product Data Analyst

Palo Alto, California

Next Insurance is looking for an experienced Product Data Analyst to help drive product strategy through data and analytics. You’ll have the opportunity to influence the business by gleaning insights…

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Head Actuary

Palo Alto, California

Next Insurance is a well-funded 100+ person startup based in Palo Alto, California, led by a team of experienced entrepreneurs with a big success under their belt. Our mission is…

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Commercial Claim Manager

Austin, Texas

Next Insurance is a well-funded startup based in Palo Alto, California. Our mission is to radically transform insurance for small businesses by combining world class technology and phenomenal customer service…

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Insurance Product Manager

Palo Alto, California

We're looking for a talented, passionate Insurance Product Manager to join our team. This is a highly visible position that will report to our Head of Insurance Product and work…

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Insurance Advisor

Austin, Texas

We are seeking a dedicated and driven Customer Support Advisor to deliver a new, comprehensive business insurance experience for our clients. As a member of our team, you will play…

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