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Palo Alto, California

Head of Design

We are looking for an experienced Head of Design to lead a team of talented product designers. The role combines growing and managing a team with hands-on design work. This is a highly visible position that will interact with colleagues at all levels in order to deliver products that solve real problems for small businesses. If you're obsessed with facilitating a fantastic customer experience and want to work on products that can impact millions of small businesses, we'd love to talk to you.


Manage and develop a team of designers. This requires setting clear goals, allocating workload across the team, consistently hitting deadlines, and mentoring team members so they can learn and grow.

Guide the team to develop best practices for ensuring consistency and high quality.

Lead all phases of design during the product development process.

Work cross-functionally with product management, engineering, marketing, insurance operations, customer support, and senior management.

Establish a strong, user-centered design process that values research, user testing, prototyping, and iterating.

Recruit and hire new designers to grow the team.

Individually contribute as a designer when necessary.

Deliver results in a fast-paced and fluid startup environment.

Be the design leader at the company.

Desired Skills and Experience:

5+ years of design experience on consumer digital products.

2+ years of people management experience, managing a team of 3+ designers.

BA/BS degree in Design, Human-Computer Interaction, or a related field.

A portfolio of work that contains examples of Interaction (UX) Design and Visual Systems Development for digital experiences across multiple platforms and devices.

Strong mentoring and communication skills.

Strong visual and interaction skills.

Hands-on experience creating user flows, information architecture, wireframes, user journeys, personas, and style guides.

Must be able to build your own designs.

Preferred Qualifications: Experience with remote teams.

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