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Palo Alto, California

Insurance Product Manager


We're looking for a talented, passionate Insurance Product Manager to join our team. This is a highly visible and highly cross-functional position with the primary goal of delivering best-in-class products to small businesses in multiple verticals. We believe that the insurance products available on the market today do not fit the needs of small businesses, and we are committed to leading the charge in rethinking small business insurance as we know it. If you get excited about understanding and redesigning pricing, love thinking about risk, and want to work on initiatives that will have a real impact on the industry and the customer - we’d love to talk to you!

Responsibilities:

Become the go-to product expert for an insurance product portfolio (e.g., Professional Liability / Commercial Property / Inland Marine / Equipment Breakdown), overseeing the coverage, pricing, underwriting, and compliance

Conduct industry research, competitive benchmarking and small business owner interviews, and leverage that knowledge to prioritize the target customer’s biggest insurance needs

Be the primary responsible individual for the profitability of a given insurance product, by optimizing pricing, determining insurance offering, filing and rolling out to new geographies and customer segments

Partner closely with internal teams (we work closely with Insurance Compliance, Customer Operations, Technical Product, Engineering, Data Science, Analytics, Claims, and Legal) to use the voice of the customer and product performance data to identify improvement opportunities in areas including experience simplification, pricing, and underwriting – then execute on them

Be the ambassador of the line of business to internal stakeholders as well as external partners (e.g. Reinsurers, Agents, Partners, etc.)

Desired Skills and Experience:

BA/BS degree from a top university

2-5 years of management consulting, investment banking, insurance carrier, risk or fin-tech experience

Experience working with and presenting to senior leadership

Customer obsessed, passionate about making great products that serve and empower those customers

Proven experience in using data-driven methods in decision making and strong analysis skills

Highly organized, able to handle multiple projects at once, and make progress on all fronts

Ability to self-direct workflows and comfortable with ambiguity

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