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Support a variety of critical business functions including vendor management, building management, site programs and general office services.
Respond to all facilities request/work orders in a timely manner.
Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
Conduct periodic walkthroughs to ensure clean and organized office.
Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
Provide coordination and support events, meeting and conference facilities as required.
Maintain emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.
Handle confidential and no-routine information and facilitate communication between appropriate departments and offices
Coordinate daily lunch deliveries
Provide employees with facilities support as needed and with questions they may have
Delivery of mail or packages to employees
Occasionally cover reception for lunch or general breaks
Other duties that may include but are not limited to: reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support.
3-5 years of relevant experience with an emphasis on facilities, hospitality, corporate services, event management, property management or equivalent office management experience
Experience managing general repairs related to mechanical systems (HVAC, Lighting and general building systems)
Ability to handle multiple requests and work in a fast-paced environment and be responsive to customer requests/service issues
Ability to think “outside the box” and bring creative, nonstandard and innovative solutions to the table; Ability to meet deadlines and make sound decisions, sometimes under stress
Experience with Office applications, including Word, Excel, Powerpoint and Outlook
Dynamic, flexible, hard-working
Excellent written and verbal communications skills
Strong organization skills, detail-oriented and the ability to multi-task