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Define key customer metrics and measure success against goals
Lead customer research activities to figure out how we can keep our customers for life
Help us design and build products to capitalize on what we learn
Drive development on these products from idea to launch and iteration
Practice continuous improvement by rapidly testing and iterating on releases
Own the product roadmap for our portal product for policyholders, agents and adjusters
Drive higher retention for our small businesses
Develop innovative products and tool for our customers across all types of insurance and business verticals we solve
Work cross-functionally with design, engineering, marketing, business intelligence, insurance operations, customer support, senior management, and external partners
2+ years of product management experience at a technology company.
Experience initiating and driving projects to completion with minimal guidance.
Experience analyzing, interpreting, and leveraging data to make product decisions.
Experience building and evangelizing a vision across an organization.
Ability to communicate the results of analyses clearly and effectively.
Excellent analytical and quantitative skills with extreme attention to detail.
Excellent oral and written communication skills.
Strong UI/UX skills, with the ability to recognize great design.
Strong technical competency.
BA/BS degree from a leading university