Define key customer metrics and measure success against goals
Lead customer research activities to figure out how we can keep our customers for life
Help us design and build products to capitalize on what we learn
Drive development on these products from idea to launch and iteration
Practice continuous improvement by rapidly testing and iterating on releases
Own the product roadmap for our claims product for policyholders, agents and adjusters
Help us build machine learning claims handling products
Build tools to increase the efficiency of our claims handling process while making customers happy
Work cross-functionally with design, engineering, marketing, business intelligence, insurance operations, customer support, senior management, and external partners
2+ years of product management experience at a technology company or management consulting firm.
Experience initiating and driving projects to completion with minimal guidance.
Experience analyzing, interpreting, and leveraging data to make product decisions.
Ability to communicate the results of analyses clearly and effectively.
Excellent analytical and quantitative skills with extreme attention to detail.
Excellent oral and written communication skills.
Strong UI/UX skills, with the ability to recognize great design.
Strong technical competency.
BA/BS degree from a leading university